Tom Schmitt, President and CEO, FedEx Global Supply Chain Services, FedEx Services, is a firm believer in practical innovation leveraging all of a companys capabilities for competitive advantage. He built FedEx Solutions from scratch. CEO Fred Smith now calls it the companys secret weapon.
In this interview, you will find out:
Toms personal management system
Why he believes scorecards are essential for modern business (and what makes a good metric)
How to optimize innovation for bottom line results
