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Formerly Microsoft Dynamics GP was known as Great Plains Dynamics. If you are looking for second opinion in Microsoft Dynamics GP support for your organization, please consider remote support as possible option, especially in country side, where walk in local service might be limited. This article should be certain orientation in what is possible via remote support and what is not:
1.Dynamics GP or Great Plains ongoing support needs. Assuming that you left behind successful or reasonably good implementation and now your concern is system maintenance (System Backup and Recovery, casual small data repair - unlocking batches, documents), plus moderate improvement: switching on FRx reports, add business logic customization, implement integration with legacy databases and systems, design nice invoice form report with your new Graphical Company Logo, add new user licenses, purchase and implement new module - these routines are simple enough and could be done via phone and web conferences
2.What is possible via remote support?Microsoft Dynamics GPGreat Plains DynamicseCommerce
