I am delighted to be able to publish the first in a series of videos of Nokia's Executive Vice President of Markets, Anssi Vanjoki. In part 1, Anssi deals with the issue of the Nokia N97, the company's flagship consumer device, which launched to a hail of criticism. That criticism then extended into popular annoyance with consumers all around the world hugely frustrated by hole after hole. The company cleared dropped the ball, but stayed silent. How would Anssi handle our questions? Would he do the politician's dance -- to dismiss and divert attention -- or would he take the question head-on and deal with it conclusively?