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Program 3648 - What is your first name and the area where you live?
Carla: Carla, and Ocean Pines, Maryland.
Program 3648 - Can you please briefly explain to me what happened in your case?
Carla: The mortgage was on the adjustable, on the ARM and the mortgage payment jumped excessively.
Program 3648 - Okay. How did you hear about your Certified Program 3648 representative, Mr. Randy Million?
Carla: Through a marketing letter that he sent to my residence.
Program 3648 - Okay. Tell me how much better did you feel about your situation after visiting with Mr. Million?
Carla: It felt really good. I had been with a Realtor for eight months and she really wasn’t showing it like that and as soon as he took over, I would say in a week and a half he probably showed it more than she did in the eight months.
Program 3648 - I know Carla that sometimes the short sell process can be long and cumbersome. How was your experience working with Mr. Million?
Carla: It was wonderful. I was glad I found him. I could touch base with him one on one. I could go visit him when I needed to so it was more comforting to know that I could speak to him one on one.
Program 3648 - Okay. What were some of the things that were done to help relieve the stress of your situation?
Carla: He just took everything into his own hands and lined up the showings and made everything convenient and he just kept in touch with me.
Program 3648 - What did you like most about working with Mr. Million and the work that he did for you?
Carla: That he got me from under the house [laughter].
Program 3648 - Okay. Carla, I know a lot of foreclosure scams are out there and they charge homeowners money and they don't provide them any help, and Program 3648 Scam Prevention efforts have done an awful lot to help homeowners understand that they can get real help for free. Tell me, how did it feel for you for you to receive all of the help...for FREE...

WATCH VIDEO FOR CARLA'S FINAL ANSWERS