PROBLEM RESOLUTION IS VERY QUICK! We have been with Cbeyond for many years and all the experiences have been good. We like our system set-up, problem resolution is very quick and they seem to be very knowledgable.
INSTALL EXPERIENCE WAS OF THE HIGHEST ORDER!!!! Overall service is excellent. Online and direct response to my inquiries is very good--regardless of whether it's related to the business office or technical. The install experience was of the highest order--efficient and well done. No problems. I think CBeyond is a well-run business and very attentive to customers. This is my experience.
ALWAYS CAN SOLVE A PROBLEM WITH A REAL PERSON! Cbeyond takes care of existing customers instead of just offering deals to new customers. Cbeyond recognizes loyal customers. Always can solve a problem either with cbeyondonline or with a REAL person! Love you guys!
