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Families are left with a "painful struggle against bureaucracy" when their loved ones go missing. Travelling abroad into the unknown can be a great adventure, which can turn into a nightmare for a family when a close relative goes missing without a trace. British journalist Michael Dixon went missing during a trip to Costa Rica two years ago. Rajan Datar spoke to his brother, David, about the obstacles the family have faced as they continue to try and trace Michael.

The UK government has been urged to improve support for the "heartbroken" families of people who go missing. Commenting on the case of missing British journalist Michael Dixon, Costa Rican foreign minister Rene Castro has said: "We will welcome the co-operation of the [British] police and we will be open to share whatever clues we have and we will not hesitate in opening the door to the specialised and very well equipped police to work with us."