Kampyle Webinar - How Visitor Feedback Can Boost Sales & Enhance Your Site Visitor feedback is a critical part of any Voice of Customer (VoC) program. In this Kampyle webinar, which took place on July 29th 2010, 3 businesses discussed how they leveraged Feedback Analytics to: âÃÂàIncrease online sales by 30% âÃÂàOpen a new communications channel with visitors âÃÂàIdentify & address obstacles to conversion The Speakers: Roy Hessel, CEO, EyeBuyDirect.com Matthew Niederberger,Web Analyst, TUI Netherlands Paul Downs,CIO, citybeach.com.au