Are you an IT Hostage?Many small organizations maintain a sickly, bonsai-sized version of a corporate data center. Sometimes the gear is in an actual room with a locking door; more often it's relegated to a dingy corner or closet somewhere in the office, replete with a rack of old blinking CPUs, spaghetti-cabled routers and hubs, dusty modems, and a bushel or two of manuals and disks that no one can bring themselves to toss in the trash. This is the domain of the "IT Person," and to most owner/managers, it's the workplace equivalent of an opium den; nothing good can come from entering.
