Hip Recall Patients Should Speak with a Lawyer Before Calling DePuy Help Line http://hipreplacementlawsuit.pbworks.com/w/page/31471356/Hip-Recall-Patients-Should-Speak-with-a-Lawyer-Before-Calling-DePuy-Help-Line When DePuy Orthopaedics, which recently recalled the ASR XL Acetabular System and the ASR Hip Resurfacing System, set up a toll-free number to handle claims, it appeared to be the company’s first step towards helping patients. An estimated 93,000 people have received an ASR hip replacement, and around 11,000 or more could require a second surgery due to the high failure rate of the ASR devices.