FC2Video

Testing Checkout + One time offer on 4 different browsers

Video for SettlementRoom

Showcasing basic Ajax functionality as part of the SoftwareProject Shopping Cart product

How to add an Email account with Software Projects Multihomed Hosting

Pamela Lund tells it all - How to get the most from your Search Engine Marketing campaign

How to install WordPress on SoftwareProjects Multihomed Web Hosting

Getting paid by Software Projects

Vicerex Client Training

Instructions on how to use the Five9 Telephony System in conjunction with SoftwareProjects Help Desk

If you need to get a Software Projects done quickly, post a quick description of what you need to get done to the Software Projects marketplace. You will receive a detailed quote & specification within 24 hours. This video showcases the entire process of getting a Software Project done on time

As a Software Projects Professional, you are going to have access to hundreds of projects matching your unique skills and experience. This guide explains the process of submitting a quote for a new project, completing the work and getting paid.

3 Minute Video that shows how to create Email mailboxes using SoftwareProjects

If a customer paid via PayPal, the easiest way to refund their purchase is using PayPal's "refund transaction" interface. If the payment was made more than 60 days ago, you cannot refund it this way and will have to use the "send money" interface. Here's a quick video that shows how its done:

When a customer is not satisfied with the service they have received from a company, they will sometimes file a complaint with the BBB/AG, to seek help in resolving their issue. When this happens, the BBB/AG contacts the company, to see if they can find out what can be done to resolve the customer's issue. The customer Support role, is find out what the customer's concern is and resolve the complaint. Then the next step is let the BBB/AG know that the complaint has been resolved and the customer contacted. Here are the steps to resolving a BBB/AG complaint:

If a customer paid via Google Checkout, you have to login to GoogleCheckout to refund their transaction

If you use LinkPoint as your payment gateway and need to issue a refund to one of your customers, this quick guide is for you-

SoftwareProjects Customer Manager is a customer relationship management solution that helps companies store all information relating to an individual customer (Billing, Orders, Transactions, Support tickets, Call log etc.) under a single screen with a user friendly interface.

Every time our Call Center division takes on a new client, we create a short orientation video describing the client's business to our call center agents