Avatier Customer Case Study: Intuitive SurgicalIn the heart of the Silicon Valley, Intuitive Surgical is the global technology leader in robotic-assisted, minimally-invasive surgery. Its da Vinci system enables surgeons to perform complex procedures, such as heart valve and cancer surgery.
Like many companies, Intuitive Surgical has an extremely busy IT staff. To keep up with their workload, they needed to reduce the time they spent performing routine tasks. As they looked at streamlining IT processes, Intuitive searched for a solution that would minimize their password-related account maintenance.
Avatier first deployed Password Station. Within 3-4 days, Intuitive Surgical was up and running. Avatier’s Password Station freed up Intutive Surgical technicians to be able to do other work. Avatier's account setup, role creation, user management tools, termination tools were all implemented extremely fast.
With Avatier’s Identity Management Suite, Intuitive Surgical has gone from an average of 1 to -1.5 to 3 hours average for user account creation and setup across all systems to under 5 minutes for any given user in the company, for full access and account setup.
Avatier helped Intuitive Surgical automate routine IT processes, freeing their staff for other tasks.
The AIMS suite from Avatier. Focus. Control. Speed. Exclusivity. While the competition develops, Avatier configures.
