2012 Volunteers of America Annual Reporthrough our hundreds of human service programs, including housing and healthcare, Volunteers of America helps more than 2 and a half million people in over 400 communities in 46 states as well as the District of Columbia and Puerto Rico. Since 1896, we have supported and empowered America's most vulnerable groups, including veterans, at-risk youth, the frail elderly, men and women returning from prison, homeless individuals and families, people with disabilities, and those recovering from addictions. Our work touches the mind, body, heart â and ultimately the spirit â of those we serve, integrating our deep compassion with highly effective programs and services.